Messages and notifications

Messages is a personal inbox across all workspaces. Each one-to-one thread remains associated with the workspace where it began, and the inbox can filter by workspace. The same two people may therefore have separate threads in different workspaces.

You must share current workspace membership to start a conversation. Once a thread exists, both participants retain its labelled history and may continue it after one participant leaves that workspace. Workspace administrators cannot read a direct thread unless they are a participant.

While ToDoddle is open, private realtime events prompt an authoritative refresh. They carry identifiers rather than message content. An unread badge and clickable in-app toast appear for a new message unless you are already viewing that exact thread. Opening the thread only marks messages read while the document is visible and the window has focus.

To avoid duplicate noise, immediate message email is suppressed while the recipient has an active presence heartbeat for that exact thread. Presence expires automatically and does not change access permissions. When realtime is unavailable, sending still works and focus or reconnect refreshes reconcile the inbox.

The unread count beside Messages covers every accessible workspace. The notification badge on your profile and the Notifications profile action use the same global notification count. Both controls open the inbox that explains the count.

Use My Work → Notifications for the personal notification inbox across accessible workspaces. Workspace and project filters narrow the inbox without changing navigation. Configure email preferences in Profile for messages, mentions, comments and replies, important ticket changes, project changes, team changes, review requests, and digests.

Browser push can send selected actionable alerts while ToDoddle is hidden. Open Profile → Notifications to register the current browser. Brave requires an extra browser setting. See Set up browser push notifications for setup and troubleshooting.

Use direct Messages for a person-to-person exchange, ticket comments for delivery discussion, and the project Message Board for durable announcements, decisions, proposals, and updates.